Management Skills for Administrative Professionals

    

Summary:
Management is frequently described as the art of getting work done through others. This requires a set of skills and talents that Administrative Professionals can develop to extend their influence, meet their manager’s expectations, create a professional image, take initiative, solve problems, resolve conflict, plan current and future activities, and have a springboard for career development. If you are in the role of executive secretary or administrative assistant you’ll find this workshop to be essential to your present job and critical to your future. This workshop is not a lecture. It is a “hands on” opportunity to identify your existing management skills, develop new skills and bring increased opportunity to your organization and to you personally.

Duration:
2 Days/Lecture & Lab

Audience:
Anyone working in an administrative role who wishes to increase the value they provide to their organization.

Topics:

• The Basics
• Power, Authority and Influence
• What’s Important to You and Others
• Communication Tools That Successful Managers Use
• Know the Planning Cycle in Your Organization and Your Part
• Consider Your Future and Where You Want to Place Yourself

Prerequisites:
There are no prerequisites required for this course.

Last Update: May 22, 2012